Terms of Service
Last updated: December 9, 2025
1. Acceptance of Terms
By accessing and using Planroom ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Planroom provides a platform for construction professionals to:
- Manage construction project bid documents
- Store and organize project files
- Share project information with contractors and subcontractors
- Maintain contact databases
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Credit System and Payments
The Service uses a credit-based system for file storage:
- Credits are purchased in advance and do not expire
- Credits are non-refundable once purchased
- Storage usage is calculated based on total file size
- Pricing is subject to change with notice
5. User Content
You retain ownership of content you upload to the Service. By uploading content, you grant us a limited license to store and display your content as necessary to provide the Service. You are responsible for:
- Ensuring you have the right to upload and share content
- The accuracy and legality of your content
- Maintaining backups of your important files
6. Prohibited Uses
You agree not to:
- Use the Service for any unlawful purpose
- Upload malicious content or malware
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Share content that infringes on intellectual property rights
7. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We reserve the right to:
- Modify or discontinue features with notice
- Perform maintenance that may temporarily affect access
- Suspend accounts that violate these terms
8. Data and Privacy
Your privacy is important to us. Our data practices include:
- Collecting only necessary information to provide the Service
- Securing your data with industry-standard practices
- Not selling your personal information to third parties
- Providing access to download your data upon request
9. Limitation of Liability
To the maximum extent permitted by law, Planroom shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
10. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or continuously available.
11. Changes to Terms
We may update these terms from time to time. We will notify users of significant changes by email or through the Service. Continued use after changes constitutes acceptance of the new terms.
12. Contact
If you have questions about these Terms, please contact us at: